For Pre-order Customer

Terms and Conditions for Pre-Orders

Before placing a pre-order with Gacha Boom, please know more about the Terms & Conditions:

Order Acceptance

  • We will stop accepting pre-orders once the allocated stock is reserved.
  • Pre-order acceptance is subject to availability, and Gacha BOOM reserves the right to decline or cancel orders at any time.

Shipping and Delivery

  • The exact shipping period may vary slightly depending on the status of the orders and production timelines.
  • Products are imported from Japan and shipped worldwide from the Netherlands.
  • Shipping details, including tracking information, will be provided once your order is dispatched.

Product Information

  • Product photos and specifications posted on this page are currently under development and may change without notice.
  • All images are for reference purposes only. The final products may vary in design, color, and specifications.
  • Colors shown in images may differ slightly from the actual product due to lighting, screen settings, or production variations.
  • Additional accessories shown in images are sold separately unless otherwise stated.
  • Gacha Boom does not guarantee exclusivity of products to pre-order customers.

Payments and Cancellations

  • Full payment is required at the time of placing a pre-order.
  • Pre-orders are non-refundable unless the product is canceled by the manufacturer or Gacha Boom.
  • In the event of a cancellation, you will be notified and refunded in full.

Customs and Import Fees

  • For international orders shipped from the Netherlands to your destination country, customers are responsible for any customs duties, import taxes, value-added tax (VAT), tariffs, or additional fees imposed by the destination country.
  • These charges are not included in the product price or shipping fees and are determined by your local customs authority.
  • It is the customer’s responsibility to be aware of and comply with their country’s import regulations.

Liability

  • Gacha BOOM is not responsible for delays caused by unforeseen circumstances, including production issues or shipping carrier delays.
  • We are not liable for minor variations in product appearance or specifications.

Contact Us

If you have any questions about our pre-order terms and conditions, please contact us or email us.