For Pre-order Customer
Terms and Conditions for Pre-Orders
Before placing a pre-order with Gacha Boom, please know more about the Terms & Conditions:
Order Acceptance
- We will stop accepting pre-orders once the allocated stock is reserved.
- Pre-order acceptance is subject to availability, and Gacha BOOM reserves the right to decline or cancel orders at any time.
Shipping and Delivery
- The exact shipping period may vary slightly depending on the status of the orders and production timelines.
- Products are imported from Japan and shipped worldwide from the Netherlands.
- Shipping details, including tracking information, will be provided once your order is dispatched.
Product Information
- Product photos and specifications posted on this page are currently under development and may change without notice.
- All images are for reference purposes only. The final products may vary in design, color, and specifications.
- Colors shown in images may differ slightly from the actual product due to lighting, screen settings, or production variations.
- Additional accessories shown in images are sold separately unless otherwise stated.
- Gacha Boom does not guarantee exclusivity of products to pre-order customers.
Payments and Cancellations
- Full payment is required at the time of placing a pre-order.
- Pre-orders are non-refundable unless the product is canceled by the manufacturer or Gacha Boom.
- In the event of a cancellation, you will be notified and refunded in full.
Customs and Import Fees
- For international orders shipped from the Netherlands to your destination country, customers are responsible for any customs duties, import taxes, value-added tax (VAT), tariffs, or additional fees imposed by the destination country.
- These charges are not included in the product price or shipping fees and are determined by your local customs authority.
- It is the customer’s responsibility to be aware of and comply with their country’s import regulations.
Liability
- Gacha BOOM is not responsible for delays caused by unforeseen circumstances, including production issues or shipping carrier delays.
- We are not liable for minor variations in product appearance or specifications.
Contact Us
If you have any questions about our pre-order terms and conditions, please contact us or email us.